Scott Boyd is the Founder and Vice President of Business Development at Quality Pipe Services, a Colorado-based company specializing in the maintenance, inspection, and rehabilitation of wastewater and underground infrastructure. Starting in the late 1990s, he grew the business from a one-man operation into a trusted regional leader, culminating in its 2019 merger with Woman Construction. With over 25 years of experience, Scott is recognized for his technical expertise, strong client relationships, and a problem-solving approach that blends empathy with innovation.

Here’s a glimpse of what you’ll learn:

• [2:22] Scott Boyd’s empathy-driven approach to calming overwhelmed operators and building trust in high-pressure situations
• [3:36] Scott’s early influences from family values, military discipline, and a construction background
• [6:39] How Scott spots hidden gaps in sewer system quality and maintenance practices
• [8:36] Starting Quality Pipe Services and scaling from solo work to full operations
• [10:15] The evolution of wastewater technology and data-driven system management
• [14:47] Key growth inflection point and expansion beyond Colorado
• [20:28] How Scott evaluates partnerships based on alignment, culture, and avoiding costly mistakes
• [28:22] Why fixing America’s sewers requires alignment from federal to local levels

In this episode…

America’s wastewater systems are aging, underfunded, and largely invisible until something goes wrong. Behind the scenes, operators and municipalities are scrambling to keep up with growing demands, limited resources, and outdated infrastructure. So what does it really take to turn things around and build systems that actually work?

Scott Boyd’s answer comes from decades of hands-on experience in the wastewater industry, where he’s built a reputation as a problem solver who prioritizes people first. Drawing from his background in construction and service, he emphasizes empathy, strong relationships, and listening closely to customer pain points. Scott highlights the importance of embracing new technologies, proactively leveraging data rather than reacting to it, and focusing on incremental improvements rather than overwhelming overhauls. He also shares lessons on scaling a business, adapting to change, and forming the right partnerships by aligning values and vision. Ultimately, his approach centers on solving problems step-by-step while staying committed to long-term impact.

In this episode of Saving Our Sewers, Kwin Peterson talks with Scott Boyd, VP of Business Development at Quality Pipe Services, to discuss modernizing wastewater systems. They explore empathy in customer service, the rise of data-driven maintenance, and how strategic partnerships can unlock growth and efficiency.

Resources mentioned in this episode:

• Jon Borden on LinkedIn
• Kwin Peterson on LinkedIn
• RH Borden
• Scott Boyd on LinkedIn
• Quality Pipe Services
• Iron Woman Construction & Environmental Services
• Shaun Egan on LinkedIn
• Steve Burns on LinkedIn

Quotable Moments: 

• “It didn’t get this way overnight. You’re not going to fix it overnight. We will get this taken care of.”
• “I wake up every day to problem-solve and help people in need.”
• “When you don’t see the underground system, you just don’t pay attention to it like you should.”
• “Now we know exactly where we need to go and how we need to maintain systems.”
• “You really need to understand the history of that company and what it means.”

Action Steps: 

1. Embrace proactive maintenance using data: Leveraging data helps identify priority issues early and prevents costly system failures.
2. Focus on solving problems incrementally: Tackling manageable portions of the system reduces overwhelm and leads to steady, sustainable improvements.
3. Build strong relationships with partners and customers: Trust and communication enable better collaboration and more effective long-term solutions.
4. Stay open to new technologies and innovations: Adopting modern tools improves efficiency, accuracy, and overall system performance.
5. Align values before entering partnerships or mergers: Shared vision and culture ensure smoother integration and long-term success.

Sponsor for this episode…

This episode is brought to you by RH Borden, the leading service provider for innovative technologies that modernize wastewater collection system maintenance.

As Smart Cities evolve, RH Borden empowers communities to leverage data, optimize maintenance resources, and improve system performance. Their digital twin solutions help teams work more efficiently, minimize redundant maintenance, and pinpoint infrastructure issues with precision.

Learn more about how RH Borden is shaping the future of wastewater system management by visiting rhborden.com.

Powered by Rise25 Podcast Production Company

Episode Transcript:

Intro: 00:03

The US Infrastructure Report Card gives the nation’s wastewater systems a grade of D+. Welcome to the Saving Our Sewers podcast, where we feature the practices, tools, technology, and ideas that will save our sewers. Let’s get into it.

Kwin Peterson: 00:20

Kwin Peterson here, host of the Saving Our Sewers podcast, where we feature city leaders, innovative engineers, and infrastructure experts who are shaping the future of rapidly growing municipalities through smarter technology and data-driven solutions. And as always, this episode is brought to you by RH Borden, providing innovative technologies that modernize wastewater system maintenance. RH Borden empowers communities to leverage data, optimize maintenance resources, and improve system performance. Their digital twin solutions help teams work more efficiently, minimize redundant maintenance, and pinpoint infrastructure issues with precision. You can learn more about how RH Borden is shaping the future of wastewater system management by visiting our rhborden.com.

All right, let’s get to today’s episode. But before we do, I need to give a big thank you to Steve Burns and Shaun Egan from Iron Woman Construction because they connected me with today’s guest. You can check out their website at ironwomancon.com. Also, check the show notes for that. They specialize in building water infrastructure.

They do an amazing job of it. And yeah, I just can’t say enough about Iron Woman construction. All right. Today’s guest is Scott Boyd, who is the founder and currently the vice president of business development for Quality Pipe Services. He’s also one of the OGs in the wastewater industry in Colorado.

He’s got experience going back to what, Scott, to the late 90s. Yeah.

Scott Boyd: 01:55

1998, 1999.

Kwin Peterson: 01:58

Yeah. Yeah. What I love about.

Scott Boyd: 02:00

Long time and a lot of gray hair, right?

Kwin Peterson: 02:02

It has been. And you know what? The thing I love about you, Scott, is you have this unbridled enthusiasm for what you do, and I’ve seen you do it. What you do is take care of customers. And I’ve seen you take care of customers who really need your help.

So Scott, welcome to the podcast.

Scott Boyd: 02:22

Thank you. I appreciate being here.

Kwin Peterson: 02:24

So, Scott, this idea of helping out customers and the way you do it, I remember I was sitting down with this. I can only describe him as a kid. He had been kind of a junior operator, just kind of making his way up the wastewater collection system industry. And he was pulled from a small district as an operator to be the wastewater superintendent of a city. And this is a city that you and I both know has a long history of being really, really bad.

And he’s panicking. He’s just like every I’m having spills and I don’t know where anything is. And everything. Every manhole I open, it looks terrible. And I just watched you say, hey, calm down.

It didn’t get this way overnight. You’re not going to fix it overnight. We will get this taken care of. You were like the operator whisperer. Where does this empathy and this confidence come from?

Because you’ve never run a wastewater system before, have you?

Scott Boyd: 03:36

I have not, so I’ll just tell you a little, little history. Empathy and problem solving and helping people comes back, you know, a long way to be before I got into the collections industry and distribution industry. And a lot of it is through my grandparents, my grandmother. and it was, you know, always, always find a way to. Problem size, problem solve and help somebody in need no matter what that is.

No matter what that is. Right. So I took that through my military career, up through my construction career early on when I was working my way from a suburb all the way to a superintendent. And then in 1998, when we started, decided to start quality pipe services. Right.

I felt in those years, in my early years of construction, there were so many things going on. It was a rapid pace. Colorado was growing out of control, crazy population, you know, and a lot of things were getting missed and a lot of people needed help. So that’s when I decided I noticed a little niche in there that I could really, really help people, not only municipalities, but the people who live inside of those municipalities, the customers that live there that want to come home every day and flush their toilets with no problems. And, you know.

So I decided early on that I can make a difference. We could make a difference. And I just, I wake up every day to problem solve and help people in need. And, you know, and you’re the instance you’re talking about is an instance we’ve seen time over time again, here in Colorado where the growth is just out of control. And there’s just the resources are tough.

They’re tough to come by, you know, and when you don’t see the underground system, you just don’t pay attention to it, you know, like, like you, like you should. And that’s what happens in a lot of municipalities and special districts in our state. And. The ability to solve a problem and help somebody out of a situation so they can go home that night and say, you know what I did? I did a good day’s work today.

And then. And that’s what that’s how we that’s what we live by every single day here. Quality type services. And that’s how I live my life. Gwen.

I just yeah, if I can help somebody in need and, and see a, See something that somebody else doesn’t see from an outside perspective. And, you know, I definitely want to lend a helping hand or my advice, what do they use it for or not? That’s sometimes that’s, you know, their, their, their choice. But I, I know there’s, we could solve anything. I just, I feel that in my heart, my mind and everything that we do.

Kwin Peterson: 06:11

Well, that’s great. Thank you for sharing that. I’m always intrigued because first of all, as you say, the wastewater in wastewater systems are underground. You don’t really even know they’re there. I’m always interested to talk to people and say, okay, so you identified this being a problem or an area that you could serve.

How did you even know it was there? To recognize that there was an opportunity for you to serve.

Scott Boyd: 06:39

So early on. So I had no experience in construction. Kwin. I was a military police officer in the Air Force. Law enforcement, sheriff’s deputy.

And then when I originally got into the construction industry and the collection side, it was all new as new water lines, new sewer lines, new storm sewer lines. But during that period of time, as I was learning there for those two years that I was doing, I would talk to municipalities, I would talk to cities, and we would tie into their systems. And I could tell right then, you know, when we turn over a new system, that thing wasn’t clean like it was supposed to be. It wasn’t certified. You know, there’s a lot of things that could have happened to make that system better before it was turned over to the city.

So I saw a niche there right away that, hey, we can do better by turning over new systems to the city and we can maintain and solve problems. And you know as well as why we’re there, because I first started out, it was new construction. And then when I got going for a little while. It was like, oh, there is a bigger need in the existing collection systems and distribution systems, right? So there’s a bigger need for people and there’s a way to solve problems.

And when you, when you’re part of your first backup, your first SOS, you’re, oh, I can help solve this. I can, I can help, you know, take care of these things for these municipalities and cities and stuff like that. So that’s, that’s kind of where it started, where it started, just understanding what it was, how it was, and then how I can help.

Kwin Peterson: 08:19

Okay, so you’ve got the idea, you’ve got the vision, you don’t have any experience. Tell me what those early days and years of quality pipe service are like. Did you just run out and buy a truck and start sucking sewage or what? What was.

Scott Boyd: 08:36

Is it like this?

It was that easy. It was that easy. The early days, the first couple years of my existence of quality pipe Services. It was just me. I would, I would, I would go do punch list stuff.

I would do warranty items for, you know, the turnover to the municipalities. And I would test pipes, I would test all the existing sewer water. And then as I started doing this, I started talking to more of the general contractors and municipalities. In about 2002, we decided, hey, it’s time to bring on some jetting trucks and TV trucks because we just kept getting calls for more and more and more zero experience with the jet truck, zero experience with the TV truck. Just dove in, dove in right away.

And just as I would, I was operating the jet truck and the TV truck. And then I brought on one other guy and then so it was the two of us. And we’ve got three guys. And then it was, you know, one guy’s doing testing, one guy’s doing jetting, one guy’s doing TV, TV work. And then we saw other niches, you know, as we were going and the coatings and excavations and just new technologies, you know, coming over time.

And you know, that’s probably why you or you and I are talking here today just because of this. The. I don’t even know how to explain it, Kwin, but it’s you. You can just see the evolution of the collection systems, you know, over the last 15, 20 years. And it’s, it’s been a big deal.

Kwin Peterson: 10:05

So that brings up a great question. What are some of the biggest things you’ve seen as far as changes in the way the collection system is operated and maintained?

Scott Boyd: 10:15

So some of the biggest things are the technologies and the treatment plants, you know, stuff like that. The sewer systems and you know, the opportunity to, you know, originally meet you for years. I think it was about four years ago now that I met you. And what RH Borden has brought to the table and just the vision, the vision that Borden has to change, right? To change the old way of doing things, to be more efficient, to provide better data because a lot of times the data is provided, but there’s nothing.

Done with that data, right? So now we’re now able to deliver that data and just continue to expand on what’s here. You know, what do you need to do? How are you going to maintain your systems just being more efficient? And I just love it.

I love it, Kwin. I love the way it’s, it’s, it’s, it’s, it’s really, really changed the state of Colorado and being more efficient with their collection systems. You know, I, I really feel that we’ve made a difference with, with bored in us, the partnerships that we have, the relationships that we have, it’s, it’s, it’s, it’s made, it’s made a huge difference in the way we approach our systems because out of sight, out of mind now, now, now we’re more direct. Now we know exactly where we need to go. I don’t, I look, man, I’m a TV guy, right?

Yeah, we have lots of trucks. We have lots of trucks. So you know, so it was a catch 22 for us. But the way I see things and I still see things today is I have an opportunity to make a difference. We all have an opportunity to make a difference with, with, with technology.

And, to me, it was a no brainer. It was, it was a no brainer. It was time to implement, build, you know, and do more and more and more of the acoustical assessment.

Kwin Peterson: 12:09

Right? You know, and that’s one of the things that really impresses me about you is this openness to new ideas and new technologies. There are a lot of companies that have your origin story. A guy comes out of the military and he gets a construction job, and then he starts jetting pipes. What?

Why? Why have you been so much more successful than so many of those other shops that have started out with the exact same way that you’re doing it?

Scott Boyd: 12:46

Honestly, Kwin, I think it’s our I think it’s our ability to recognize and just care about people. I think at the end of the day, the. We have strong relationships. It’s taken years to build those relationships. We’ve been able to weather the ups and downs of the construction industry, which you know, is critical, right?

It really can hurt people at times. So I think by showing not only the special districts, the cities and municipalities, the government, the general contractors, it’s showing the people that live inside of those cities too, that we’re, we’re here to care. It’s, it’s, it’s communicating with them. And I think that’s gone a long way. And we’ve been able to withstand 26 years and an up and down market, especially here in Colorado.

Right. I mean.

Kwin Peterson: 13:33

It’s absolutely a wild, wild West out.

Scott Boyd: 13:37

There in.

Kwin Peterson: 13:37

Colorado.

Scott Boyd: 13:38

It seems like there’s always something. You know, this year it’s the drought. You know, two years ago, it was all the moisture we had. Right. So, you know.

Sinkholes on the road everywhere. So it’s the ability to adapt and not and not just be satisfied with who you are. I think our ability to adapt and be willing to, to accept new technology or look at new things, or when a customer speaks, we really listen to what their pain points are and, and how we can help because sometimes we just can’t help. But we’re going to listen. We’re going to be here.

Sometimes, sometimes it’s complaining and sometimes it’s like, hey, I really need this, right? I really need you to find a way to solve this problem. And, and I think our approach to being more of a turnkey problem solver has, has, has really paid, it’s paid its dues over the years.

Kwin Peterson: 14:32

I’d be interested to know, was there a linear growth to quality pipe services, or was there a moment when something happened that there was an inflection point and there may not have been, but if there was, I’d love to hear what it was.

Scott Boyd: 14:47

I would think the biggest turn early on for us was we had good people. Those good people wanted more. I realized at that point I needed to go find more. I needed to do more for them. I wanted them to be successful.

I wanted them to have things for their families, you know, stuff like that. So the huge turning point I think was for us was early in the 2000, maybe 2005 to 3, somewhere around there. We decided to, hey, let’s go outside of Colorado. Let’s, let’s, let’s see what we can do and let’s see if we can grow this thing outside, outside of Colorado. And before, you know, we were in like 4 or 5 states, the West, mainly the West, Texas, California, Arizona, Nevada, Utah, you know, all those areas.

And we had offices and that and that was yeah, that was probably the hardest thing that we had to go through is how do we replicate what we’ve done in Colorado and areas that we’re not familiar with? You know, I live in California, so I was a little familiar with it. But other than that, I wasn’t familiar with any of the other states. So how do we accomplish the same thing? And how do we build relationships and do that?

And it was, I don’t think my family and my wife liked me very much then, because I was traveling a lot trying to figure out how we can build things, hiring within these cities. And, you know, it went, it went, it worked out, it worked out for, you know, six, eight years. But then we realized that we were not taking care of our backyard like we should have. So it was more of, that’s great. We can still go to the states, but I don’t think we need offices and, you know, all that kind of stuff.

So let’s, let’s come back. Let’s build up Colorado again, which we managed to do. And then we, we still traveled out of state, did those things. So we had built some pretty good relationships in some of those states. So we continued to serve those customers basically until the Iron Woman purchased in 2019.

Kwin Peterson: 16:52

You’re a small business owner. You have been a small business owner for like 18, 19 years. And I have these conversations with people who have started their own business a few times and then merged in with a larger entity. What drove that and what benefits and drawbacks have you seen from that action?

Scott Boyd: 17:14

Great question, great question. One of the things that drew me to Iron Woman is, is Shaun Egan, right? I mean, Shaun and I, we had worked for Iron Woman. I have known a lot of their crews and their guys have grown close with them over the years. Over the 20 years that I am about 15 years old.

We worked for Iron Woman, you know. Is there a big general contractor with, you know, utilities? What utilities? So we tried to do it early on, probably, you know, 2010, 2012. You know, sometimes in there just wasn’t the right time for all of us, you know?

But that conversation never, never went away. And Shaun and I always had talked a little bit and I’d stay close with a lot of them, their people that they had. So we’d stay. We were just talking, we were still working for them. And then probably in 2018, it was I really, really wanted someone to team with.

I would have the opportunity to kind of take quality type services to the next level because I realized it wasn’t about me, it was about the employees, the customers, and just needed a little more bandwidth to do that. And Iron Woman being, you know, and Shaun being the person he is, was really receptive of let’s do this, let’s build this, let’s see what we can do. And, and early on, pain points, as it were. Are we going to be able to do this right? I mean, now, I mean, we’re basically a little family, family owned company, and now we’re coming into a much, much larger still family, still family owned, but much, much larger, you know, situation.

And, and how are we going to do well for that family? You know, because we wanted to do well for Iron Woman sh during that whole time. So there were some struggles early on, definitely some times where like, what did I do? What am I doing, you know, that type of thing. But you know, at the, at the end of the day, I knew we were going to be okay just because I knew who we were.

I know our background, our relationships, and we really want to help people and solve problems. So and now we’re teaming with a bigger, larger organization that does the same thing, right? And their visions and goals that they have, and the way they take care of people has, has, has been incredible.

Kwin Peterson: 19:24

So, Scott, one of the reasons we have this podcast, the podcast. The primary reason is to explore ways that we can save America’s sewers, because they’ve got that D+ rating from the Civil Engineers Society. And there are a lot of places, there are a lot of people who are in your position where they have the ability to do great work, but they can’t do enough great work. And there are two, you know, because they’re limited by resources or, or bandwidth. And, and for a lot of the people who are in your position, the way forward is growth through a partnership or a merger.

And there I’ve, we’ve both you’ve been in the industry a long, a long time. I haven’t been in the industry that long, but I’ve been in it long enough to see some of those go really bad. Do you have any suggestions for somebody who is in your position and they’re looking to partner to get those extra resources that will allow them to serve more effectively, things both to look for and to be aware of.

Scott Boyd: 20:28

Yeah. So a great, great question, by the way. I mean, we see consolidation every single day going on around us with people in our industry. I think that you just have to make sure the stars align as best as you can, I guess, because when you, when you think about it, when a company has a vision, it has to be compatible with your vision, right? And it has to.

And the number one thing is that you have to be able to take care of your employees as much as you can the people, because when you bring two companies together and employees, it has to be a pretty good mixture of people that have the same vision and same ideas. A lot of times a small company like us, it’s difficult for them to go into a huge corporation because it’s just run differently, right? Numbers, whatever revenue, bottom line, you know, all those things, all those intangibles that go into the reason why they’re a big, big, huge corporation. So, you know, I would, I would, I would say that the biggest thing is to make sure if you’re looking to consolidate or partner with somebody, that you really dive into the current ownership. And I’m not, you know, not just meetings here and there, but it’s, it’s dinners.

It’s getting to know their families. It’s getting to know the people behind the scenes who have made them who they are. Because then you get a really good understanding of what your life might look like. You know, when that partnership or the sale happens or whatever. I can’t speak for everybody, but in my instance, this is a little secret that not a lot, but I did sell one time before and it did not work.

It was a disaster. So I was able to come back from that. And, I thought the visions aligned. But then when you got in there to know those people, they just did not align. So that was my first mistake.

So I, I had a, I had a good idea what I was looking for and the people I was looking for, and how to get those people in front to look at, to look at sh over that time, say, just build a relationship because deals are not done or partnerships are not made in a month, a week, two months, six months, it’s just 12 months plus. Yeah. And you really need to understand the history of that company and what it means.

Kwin Peterson: 22:47

So it sounds like it was a really good thing that you had been subcontractors for them for years and years before, and had a really good insight into how they were working.

Scott Boyd: 22:57

Right. I had a really, really good look at the inside of the company and who they are and what they are, and did a lot of a lot of research. And, you know, with them they worked in the same municipalities and they knew the same a lot, a lot of the same people that we had worked for. So yeah.

Kwin Peterson: 23:13

That’s well, that’s great, great advice. As we’re talking, I’m seeing this vision of really what’s going to save our sewers is a lot more partnerships. The consolidation, if done right, can unleash a whole lot of resources and if done wrong, can really suck resources out of this industry. So that’s great advice. Let’s go back.

We’re coming to the end here. I want to get back to the fondness, the palpable fondness that you have for the people in Colorado that you work with. And I’ve had the opportunity to work in Colorado. I know the people there are just above and beyond. They’re just awesome folks in the industry there.

Who are some of your favorites? Not to call out anybody, but you’ve got this long history, 2628 years of working with people. Are there any who have done something that you just want to say, man, I wish everybody would do that.

Scott Boyd: 24:15

Yeah, there’s, there’s so there’s, you know, without saying names or I can say names or whatever. There’s probably about a half a dozen municipalities. Municipalities here in Colorado that have really understood what to do with the data. When I get the data that I’m going to be proactive and not reactive. Yes, my resources are tight.

Yes. It’s hard. Yes. I don’t have the people to manage. Yes.

I don’t have all of these things that I need to be really successful. But they’ve embraced shops to partner with them, help them manage. It’s like you do not need to do this all at once, right? Let’s just take 10%. Let’s take 15%.

Let’s take the priorities. You know, with the new technologies, there’s no reason that you don’t understand what’s a priority in your system and what’s not a priority in your system. What can be done now? What can wait a year? What can wait two years?

So I think those municipalities mean everything to me. I mean everything, right? Let’s go ahead and.

Kwin Peterson: 25:19

Name a few of those.

Scott Boyd: 25:20

Let’s go ahead and name call out.

Kwin Peterson: 25:21

Call out a few people who, who.

Scott Boyd: 25:23

Really out there without their vision and the vision that they saw that I had to help take care of them, you know, and it’s, it’s people like Roxboro water and water and sand. It’s early on, it was like the city of Thornton, you know, it was Castle Pines, North Metropolitan district, town of Castle Rock. I mean, as far north as we’ve, you know, we’ve, we’ve done a lot of work in Brighton, you know, over, over the years. So those municipalities early on have had, you know, helped us get to the next vision, I guess because there’s steps in the vision, right. Kwin.

So there’s different things that you think about. And as soon as you see that first vision, then there’s another vision, you see something else, right? Because somebody has a problem or, or whatever. And it’s like, okay, how do we solve this now? Because of a lack of resources, people, whatever, whatever it may be.

You’re just always thinking ahead, always seeing the vision and always trying to help solve. And those relationships mean the most to me. They’ve been really great over the last 25, 26 years. You know, we’ve had some general contractors along the way that have, you know, always, always helping us some home builders. I mean, so we got a, we got a little variety of, of, of people that have helped us get through the last 26 years of business and hopefully the next 26 years.

Right. I won’t be around to see that, but I’m sure she will be fine when I, when I’m gone. So.

Kwin Peterson: 26:49

Well, let’s go to that. Let’s go to that extreme conclusion. Let’s say, Scott, you’re receiving your lifetime achievement award that you’re suing for for the work you’ve done over the last. Who are some of the people who are on your thank you list? Who, who are you thanking in your speech?

Scott Boyd: 27:06

Well, first and foremost is, as you know, it’s family first, right? So it would be my family. By my wife Shelly, it would be, you know, the things that everybody supported me over the last 26 years. The ups and downs. You know, it certainly be Shaun Egan, Steve Burns, Mike Metheney, Travis Wiens, you know, those guys have really helped me stay grounded, stay focused and, you know, take each day.

As it comes, right? Don’t worry about yesterday. Don’t worry about tomorrow. Worry about today and how you’re going to help and solve problems today.

Kwin Peterson: 27:40

Great. Well that’s wonderful.

Scott Boyd: 27:41

And I also want to thank the board and team for you guys putting me on and doing all that stuff. So thank you.

Kwin Peterson: 27:47

You’ve been awesome.

Scott Boyd: 27:48

Our relationship is good. So I love it.

Kwin Peterson: 27:51

Great. I have one last question for you. And before I ask it, I want to point people to your website, which is currently ironwoman.com/services. We’ll put a link to that in the show notes. But our final question for today is on this podcast, we are trying to save our sewers.

What do you, Scott Boyd, think is the most important thing we need to change individually or collectively to fix the wastewater system in the United States.

Scott Boyd: 28:22

So I think it’s a flow down effort from not only our national government, but state governments, local governments, you know, all the way down to the people who live in those municipalities. Right? Everybody has the right to have flushing toilets or running water when they get home every day. So I think it’s a combination of all of those. Look, our infrastructure is old.

It’s aged, it needs help. And I think it’s a team effort between all of those players, which politics is sometimes very difficult, but there are some things you can do at the local levels to maintain, have a better maintenance program, understand your system, understand the needs in your system and understand how to get that done right? How to get that done. What’s a priority? Not a priority.

What are the things that if something happened, is going to cause a catastrophe in your system? A huge backup like we saw in the northeast not too long ago, right? What are some of these things that you need to pay attention to that are critical that you know, that are aging and that are weak and you need to get them fixed? How are you going to do that? And who are you going to ask for help?

Who’s going to help you? Who’s going to be your partner? Who are you going to build that relationship with to get it done? It’s great if all that makes sense. That might be too much, but.

Kwin Peterson: 29:44

It’s a lot. But I mean, back to your original point. Don’t. It’s a big job. Just do the piece that’s in front of you today and a great reminder that this is a team effort.

It’s not going to be you acting alone. It’s not going to be just your team acting alone. We have to connect and we have to work together to make this happen. Well, Scott, it’s been awesome talking with you. As always, folks.

We’ve been talking with Scott Boyd, who leads quality pipe service in Denver, Colorado. Scott, where can people learn more about you and connect with you?

Scott Boyd: 30:20

I think the biggest thing is you can go to our website. My email? My phone number’s on there. You can reach out anytime, anytime that you, anytime that you like and love, love to talk to anybody and everybody.

Kwin Peterson: 30:32

Okay. All right. Scott, it’s been super awesome. Hope you’ve enjoyed this conversation we’ve had today with Scott Boyd. Please tune in next week for another episode where we will be interviewing somebody who is dedicated to saving our sewers.

If you enjoyed this episode, please don’t forget to subscribe and get those future episodes. Thank you so much and have a great day.

Outro: 30:58

Thanks for listening to the Saving Our Sewers podcast. We’ll be back next time with more insights you can use. Be sure to click and subscribe to get future episodes.