Data-driven maintenance for the sewer systems cities depend on.
RH Borden is the leading service provider for new technologies used in wastewater collection system maintenance, built on the belief that smart cities run on smart data. Based in Lehi, Utah, we help municipalities across the country replace guesswork with measurable, actionable insight.
How RH Borden got started
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RH Borden and Company LLC is the leading service provider for new technologies used in wastewater collection system maintenance. We are the Authorized Service Provider for the southern and western United States for Acoustic Assessments using the Sewer Line Rapid Assessment Tool (SL-RAT®), and the provider of I&I detection through our proprietary BASINiQ sensor network analysis, along with Manhole Virtual Modeling (MVM) for municipalities nationwide.
Our work began in 2018, when we started using acoustic assessment technology to identify blockages in wastewater collection system pipes, replacing routine, calendar-based cleaning with cleaning that responds to actual pipe condition. Since then, we’ve expanded into dense sensor networks that locate inflow and infiltration sources to within a couple hundred feet, and into LiDAR-based digital twins that give municipalities a precise, structural view of every manhole in their system.
RH Borden believes the future of cities is smart cities, and that technology and data provide a better way to manage infrastructure assets and allocate limited resources. Our goal is simple: help cities and municipalities use new technology and real data to optimize maintenance and maximize the performance of their collection systems.
Measurable data, not assumptions
We quantify, not just inspect
Traditional CCTV and smoke testing find defects but rarely measure how much water each one actually contributes. Our sensor networks measure real flow, so repairs are ranked by impact, not by convenience.
We’re a service provider, not a manufacturer
We deploy proven, purpose-built hardware from partners like Grundfos inside our own BASINiQ and condition-based maintenance programs, so municipalities get engineering expertise, not just equipment.
We scale from one basin to a whole system
A single-dashboard approach lets us manage hundreds, and eventually thousands, of sensors at once, so a program can start small at known hotspots and expand as the data proves its value.
What people are saying about RH Borden’s services
Servant-leaders, based in Lehi, Utah
Jon Borden
Leads RH Borden’s vision for smart cities and data-driven infrastructure management.
Whitney Parker
Oversees the financial operations supporting RH Borden’s nationwide service delivery.
Landon McAllister
Coordinates deployment logistics across active BASINiQ and MVM engagements.
Nathan Dong
Builds the dashboard and data infrastructure behind RH Borden’s sensor network.
Quin Stewart
Manages equipment quality and field logistics for sensor and MVM rollouts.
Eric Petersen
Eric brings 26 years of design and construction experience, including the redesign of the Utah State Capitol Plaza, to help municipalities assess infrastructure using data technologies.
Colton Stewart
Supports municipalities across Arizona and North Texas in adopting data-driven maintenance programs.
Kwin Peterson
A registered instructor on condition-based maintenance, Kwin has helped more than 70 collection systems use data to maintain more efficiently. Before RH Borden, he spent 17 years in electric utilities.
Jason Lake
Since 2010, Jason has combined a Computer Science background with hands-on wastewater experience. He’s a frequent speaker at WEF and GWI conferences on AI integration and condition-based maintenance.
Doug Petersen
Works directly with Houston-area collection systems on I&I detection and condition assessment.
Armstrong Peterson
Works directly with Florida collection systems on I&I detection and condition assessment.
Bradley Brooks
Builds and maintains the GIS layers behind RH Borden’s basin mapping and dashboards.
Savana Stewart
Supports spatial analysis for I&I studies and manhole condition mapping.
Sophie Welton
Develops the data pipelines that power real-time sensor monitoring.
Davi Fernandes
Contributes to the software behind RH Borden’s sensor dashboard and reporting tools.
Allison Larson
Supports the people and operations behind RH Borden’s nationwide team.
Common questions about RH Borden
What is BASINiQ?+
BASINiQ is RH Borden’s proprietary inflow and infiltration (I&I) location service. It uses a dense network of radar-based level sensors placed throughout a sewer collection system to identify, within a couple hundred feet, exactly where excess groundwater or stormwater is entering the system.
Is RH Borden a sensor manufacturer or a service provider?+
RH Borden is a service provider, not a manufacturer. The company is the Authorized Service Provider for SL-RAT acoustic assessment technology across the southern and western United States, and deploys sensors manufactured by partners like Grundfos as part of its own BASINiQ and condition-based maintenance programs.
What areas does RH Borden serve?+
RH Borden serves municipalities across the United States, with dedicated regional account managers covering Colorado, Northern and Southern California, Arizona, Texas, Utah, Idaho, Wyoming, Oregon, and Washington.
How is RH Borden different from traditional CCTV or smoke testing providers?+
Traditional methods like CCTV and smoke testing identify structural defects but rarely quantify how much water each defect actually contributes. RH Borden’s sensor-based approach measures real flow data continuously, letting municipalities prioritize repairs by measurable impact rather than by guesswork.
How long has RH Borden been developing smart sewer technology?+
RH Borden has been developing smart sewer solutions since 2018, beginning with acoustic assessment technology to identify blockages, and has since expanded into I&I sensor networks and manhole digital twin modeling.